Trust & transparency

Privacy Policy

How ParkSwap collects, uses, protects, and shares information connected with its mobile services.

Thank you for using ParkSwap

At ParkSwap, we are committed to respecting your privacy. We wrote this policy to help you understand how we collect, use, and share information that we collect through the ParkSwap mobile applications. Because we’re an internet company, some of the concepts below are a little technical, but we’ve tried our best to explain things simply and transparently.

What information we collect

You may be asked to provide personal information anytime you interact with us or one of our affiliates, such as when you use one of our mobile apps.

1 — When you give it to us or give us permission to obtain it

When you sign up for or use ParkSwap, you voluntarily share certain information including your name, telephone number, email address, payment card information, vehicle information, and any other information you give us.

2 — When a third party gives it to us

We may collect your information when a third party provides your information to us to use our services, such as login or signup using a third party to set up your account.

  • Internet or other electronic network activity information, such as your interactions with our Services, content you view, time spent, and features accessed using cookies, pixels, and other technologies.
  • Identifiers, such as your Internet Protocol address, device identifiers including manufacturer and model, and Media Access Control address.
  • Geolocation data.
  • Standard server log data, such as application version, device type, screen resolution, operating system, browser type and version, and visit date and time.

We may also aggregate or de-identify the information described above. Aggregated or de-identified data is not subject to this policy.

How we use your information

We collect and use your information so that we can operate effectively and provide you with the best experience. We may use it for:

  • Fulfillment of parking transactions and other purchases, including completing and keeping records of transactions.
  • Customer support, including service notices, responses to inquiries, investigations, and support quality.
  • Improving our services, including analysis, audits, product development, research, quality assurance, and contractual obligations.
  • Marketing and promotions, including news, promotions, features, products, services, advertising, contests, and sweepstakes.
  • Legal proceedings and requirements, including investigating claims or disputes and responding to lawful government or regulatory requests.

How and when we share your information

We do not sell your name or other personal information to third parties. We may share information with:

Our subsidiaries and affiliates

We share information within the ParkSwap group of companies to provide services or conduct processing on our behalf. A merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction may involve transferring information to a party involved in that process.

Service providers and business partners

We rely on third parties to perform contractual services, enable functionality, provide content, process payments, and support other business purposes.

Law enforcement or government agencies

We may share information when required or permitted by applicable law, legal process, or a valid government request.

Your consent and connected services

We may share information in other circumstances when we notify you and you agree, or to enable third-party signup, login, and account-linking services you choose to use.

Where we store information

We process and store personal information inside and outside the United States, including countries whose privacy protections may be less stringent than those in your jurisdiction.

Security and cookies

Although we take steps to safeguard personal information, no practices are 100% secure, and we do not guarantee the security of your information.

We and our partners may use cookies, mobile device identifiers, SDKs, local storage, and similar technologies to remember choices, recognize devices, support analytics, enable services, and provide relevant content.

Children’s data

Children under 16 are not allowed to use our services. If we learn we collected personal information from a child under 16 without verification of parental consent, we will delete it.

Changes to this policy

We may change this policy from time to time and will post changes on this page. If changes are significant, we may provide a more prominent notice or obtain consent as required by law.

Contact us

Questions or suggestions about this Privacy Policy can be sent to parkswap.app@gmail.com.